FAQ’s:
What does acid-free mean?
Many photography mounting supplies contain acids which will, over time remove the color from pictures mounted on them. When purchasing my acid-free, mounted prints, this won’t be an issue, allowing you to enjoy your beautiful art for many years to come!
Why are some some of your pictures available in different sizes than others?
The sizes in which a picture is available are entirely dependent on on the dimensions of the image. There are some pictures which are much more versatile, thus allowing me to offer a much broader array of size options. In these cases, the picture that you receive may be marginally different than the image featured in it’s listing. I’m extremely selective in which pictures are available in dimensions which differ from the featured image, avoiding any which might be visually hindered from a slight size alteration. That being said, there are plenty of pictures which may, in your opinion, look excellent in a size that I don’t have listed. In such instances where you would like to order a size which is unavailable, please contact me so that I may send a low-resolution sample in the size of interest, and we can proceed from there.
Will the watermark be visible on the picture I order?
No. The watermarks (“Ian Adrian Nature Photography” text, at the bottom of each picture) on my pictures serve the sole purpose of preventing unwanted distribution of the digital images.
How long will it take for me to receive my order?
It depends on both what you ordered, and the time of year that you’re ordering it. Due to my need to mount them, prints often take around, or just over two weeks to arrive at a location in the continental US. Canvases and metal prints, on the other hand, almost always arrive at their destination in less than two weeks. If you’re placing an order near the holidays, these time estimates are likely to double (unless you’re ahead of the mad rush)
Do you offer local pick-up as an alternative to shipping?
Technically, I lack a showroom, and this is exclusively an online business which I run from home however, for orders exceeding $200, I will gladly meet at a convenient public location within the Tucson area, in order to perform transaction. Alternatively, please keep an eye on my “event schedule” for information on events at which to encounter me with a solid assortment of photography in various mediums.
It looks great on my high-resolution computer monitor, but won’t the image look pixelated when it’s blown up on a large canvas/print?
In the event of blowing up a lower-resolution picture, this would absolutely be the case, however most of my images have a very high resolution, making this a non-issue. There are a few exceptions (such as some wildlife, photographed from a distance), in which the image shouldn’t be blown up too large, due to pixelation. Size recommendations are listed on all pictures, and part of the intention of these recommendations is to avoid such issues.
If I’m not happy with my purchase, do you offer any sort of warranty / return policy?
Yes. From the date you receive your purchase, you have one month to send it back to me (post-marked date), in order to receive a replacement picture or full refund (your choice); no questions asked. In this event, shipping is non-refundable. If, however it is damaged in transit, I must be notified within one week of your receipt of the merchandise, in order to issue a refund/replacement.
